Southside Community Services’ Multicultural Access Program (MAP) is specifically designed for people from a culturally diverse background, people who are frail aged or younger people with a disability and who live south of lake Burley Griffin.
The number of people accessing this program is increasing almost weekly as the multicultural ageing population continues to grow in Canberra.
MAP’s clients are from a diverse range of cultural backgrounds and nationalities including China, Italy, Columbia, Germany, Finland, Greece, Poland, Iraq, Ukraine, Hungary, Sri Lanka, Czech Republic, Iran, Malaysia, Israel, Spain, Jordan, Argentina, Malta, Austria and The Netherlands.
SERVICES
The role of the Multicultural Case Manager is to:
Provide Case Management, referral and advocacy to people from culturally and linguistically diverse backgrounds who are frail aged, younger with a disability, and their carers;
Provide relevant and useful information about HACC services to individuals from culturally and linguistically diverse backgrounds; and
Promote cultural inclusion to HACC service providers as a strategy to increase service outcomes for people from culturally and linguistically diverse backgrounds.
MAP WEBSITE
The MAP also manages a Virtual Community Network for multicultural clients, professionals and organisations, available at:
The website includes a Bi-Lingual Support Workers Database and a Bi-Lingual Medical Practitioners Database for HACC agencies to locate appropriate multicultural services for their clients, as well as reports and publications and useful links.
The website promotes tolerance, diversity and multiculturalism, primarily to enhance and increase the HACC service outcomes to ethnic people in the ACT. We encourage dialogue amongst community service workers and professionals from the wider multicultural community and aim to provide relevant information and resources to assist those workers and their organisations. Furthermore, our aim is to achieve the best available health and well-being outcomes for all people in our diverse community.
CONTACT
If you would like more information or to make an appointment for a visit either at your home or a place of your choice, please contact:
